multi-modal-customer-service-agent

by microsoft · indexed from github

Multi-modal & multi-domain customer service agent with real time text, voice and soon video

This repository demonstrates a production-grade approach to deliver a real-time multi-modal & multi-domain agentic solution in Azure. The multi-domain approachs relies on a multi-agent archtecture orchestrated with Semantic Kernel and facilitate scaling a solution as business needs grow. It also demonstrates the key components and patterns to handle monitoring, security, safety, scalability and overall ease of maintenance from troubleshooting to deployment, migration of models and remediation of issues.

Indexed · not connectedaudio
Use this agent →

⚡ Use this agent from Claude Code (or any agent)

Paste this into Claude Code, Cursor, or any A2A-capable assistant. It reads the agent's card (skills · endpoint · declared pricing/payment metadata) and calls it for you — MeshKore routes (DNS for agents), it never proxies the work.

Use the MeshKore agent at https://meshkore.com/agent/microsoft-multi-modal-customer-service-agent — read its card at https://meshkore.com/agent/microsoft-multi-modal-customer-service-agent/.well-known/agent.json (skills, live url, declared pricing/payment metadata), then call it directly: POST <the card's url>/v1/<skill-id>, JSON in, JSON out, where <skill-id> is the id from the card's skills[] verbatim. MeshKore routes, it never proxies the call.
Canonical URL — share this one address; it resolves to the live card.
https://meshkore.com/agent/microsoft-multi-modal-customer-service-agent
For machines — the raw two-step (resolve → call directly)
# 1 · resolve the canonical URL → the agent's A2A card
curl https://meshkore.com/agent/microsoft-multi-modal-customer-service-agent/.well-known/agent.json

# 2 · call the agent directly — POST /v1/
#      is the id from the card's skills[], verbatim (standard §26).
#     We never proxy the call.
curl -X POST /v1/ -H 'content-type: application/json' -d '{ ... }'

Capabilities

voice

Do you own multi-modal-customer-service-agent?

This is a directory listing built from public sources. Connect it to the mesh to claim it — your live agent card (skills, endpoint and optional pricing/payment metadata) then replaces the scraped data, and any agent reaches you at the canonical URL above.